Right now is a sobering time to be a planner. We like to fool ourselves that we can predict the future, or at least map out its possibilities with forecasts, charts, and graphs. But the arrival of COVID-19 has been a potent reminder of how little we can say with…


Often emotion sits in the background of our consciousness, present but not fully acknowledged. With the rise of the novel coronavirus, the experience of fear and other emotions is suddenly becoming all too conscious for many of us. …


Four Reasons I Stopped Advising and Started Coaching

When I joined Slack back in the summer of 2014, an odd thing happened: strangers started asking me for advice. So I embraced it: helping these ambitious strangers felt right. When I left Slack a year later, I assumed that was all over. But I decided to write about my…


Part 5: Building a Great Communications Culture on Slack

I was the first product manager at Slack. I couldn’t be more grateful for all that I learned helping grow the product and the team, so it’s high time I shared a few of those lessons.

It’s easy to forget how completely email owned office communication for the past two…


Part 4: The Six Forces of Product Development

I was the first product manager at Slack. I couldn’t be more grateful for all that I learned helping grow the product and the team, so it’s high time I shared a few of those lessons.

Fast-growing companies like Slack are always changing. They must constantly strive to make sure…


Part 3: One Metric is Not Enough

I was the first product manager at Slack. I couldn’t be more grateful for all that I learned helping grow the product and the team, so it’s high time I shared a few of those lessons.

Many startups these days are focused on optimizing a single top-level metric. Even more…


Part 2: Big Ideas, Big Stories

I was the first product manager at Slack. I couldn’t be more grateful for all that I learned helping grow the product and the team, so it’s high time I shared a few of those lessons.

Slack has been the beneficiary of numerous articles in the press. Rapid growth and…


Part 1: Peaks and Valleys

I was the first product manager at Slack. I couldn’t be more grateful for all that I learned helping grow the product and the team, so it’s high time I shared a few of those lessons.

While Slack has earned plenty of kudos for its design details, I think of…

Kenneth Berger

Executive coach and tech veteran specializing in finding permanent solutions to the pain of startup leadership.

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